/* ─── Portal Clientes 1975 — paleta alinhada com questionario-1975 ─── */
:root {
  --navy: #1B3266;
  --navy-dark: #122448;
  --navy-soft: #243f7a;
  --gold: #C9A84C;
  --gold-2: #b9963a;
  --gold-light: #F0E6C8;
  --bg: #F5F3EE;
  --bg-card: #ffffff;
  --text: #1B3266;
  --text-muted: #6b7280;
  --border: #e7e3d8;
  --green: #16a34a;
  --green-soft: #dcfce7;
  --amber: #d97706;
  --amber-soft: #fef3c7;
  --red: #dc2626;
  --red-soft: #fee2e2;
  --blue-soft: #dbeafe;
  --blue-dark: #1e40af;
}

* { box-sizing: border-box; }

html, body {
  margin: 0; padding: 0;
  font-family: 'Manrope', system-ui, -apple-system, sans-serif;
  background: var(--bg);
  color: var(--text);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
}

h1, h2, h3, .serif {
  font-family: 'Fraunces', Georgia, serif;
  font-weight: 600;
  letter-spacing: -0.02em;
  margin: 0;
}

a { color: var(--navy); }

/* ════════════════════════════════ */
/*           LANDING                */
/* ════════════════════════════════ */
.page-landing { background: var(--bg); }

/* ─── HERO ─── */
.hero {
  background:
    radial-gradient(900px 500px at 20% -10%, rgba(201,168,76,0.18), transparent 60%),
    radial-gradient(700px 600px at 100% 110%, rgba(201,168,76,0.10), transparent 60%),
    var(--navy-dark);
  color: #fff;
  padding: 56px 24px 72px;
  text-align: center;
  position: relative;
  overflow: hidden;
}
.hero-inner {
  max-width: 720px;
  margin: 0 auto;
}
.hero-logo {
  display: inline-flex;
  flex-direction: column;
  align-items: center;
  gap: 8px;
  text-decoration: none;
  margin-bottom: 8px;
}
.hero-logo svg {
  width: 64px; height: 64px; display: block;
}
.hero-logo-text {
  font-family: 'Fraunces', serif;
  font-size: 24px;
  font-weight: 700;
  color: var(--gold);
  letter-spacing: 3px;
  line-height: 1;
}
.hero-logo-text small {
  display: block;
  font-size: 11px;
  letter-spacing: 5px;
  margin-top: 4px;
  color: var(--gold);
  font-weight: 600;
}
.hero-sub {
  font-size: 13px;
  color: rgba(255,255,255,0.7);
  margin: 6px 0 28px;
  letter-spacing: 0.6px;
}
.hero-title {
  font-family: 'Fraunces', serif;
  font-size: clamp(48px, 9vw, 84px);
  font-weight: 600;
  color: #fff;
  line-height: 1;
  margin-bottom: 18px;
  letter-spacing: -0.03em;
}
.hero-lead {
  font-size: 16.5px;
  line-height: 1.6;
  color: rgba(255,255,255,0.86);
  max-width: 560px;
  margin: 0 auto 32px;
}
.hero-cta {
  display: inline-block;
  background: var(--gold);
  color: var(--navy-dark);
  font-weight: 700;
  font-size: 15px;
  padding: 16px 36px;
  border-radius: 100px;
  text-decoration: none;
  letter-spacing: 0.4px;
  box-shadow: 0 12px 28px rgba(201,168,76,0.30);
  transition: transform 0.15s, box-shadow 0.15s;
}
.hero-cta:hover {
  transform: translateY(-2px);
  box-shadow: 0 16px 36px rgba(201,168,76,0.40);
}

/* ─── ACESSO (form) ─── */
.acesso {
  padding: 56px 24px 40px;
  display: flex;
  justify-content: center;
  margin-top: -40px;
  position: relative;
  z-index: 2;
}
.acesso-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 18px;
  box-shadow: 0 24px 60px rgba(18,36,72,0.10);
  padding: 36px 32px 32px;
  width: 100%;
  max-width: 440px;
}
.acesso-title {
  font-size: 22px;
  color: var(--navy-dark);
  margin-bottom: 6px;
}
.acesso-help {
  color: var(--text-muted);
  font-size: 13.5px;
  margin: 0 0 22px;
}

.field {
  margin-bottom: 16px;
}
.field label {
  display: block;
  font-size: 12px;
  font-weight: 700;
  color: var(--navy-dark);
  margin-bottom: 6px;
  text-transform: uppercase;
  letter-spacing: 0.07em;
}
.field input {
  width: 100%;
  padding: 13px 14px;
  border: 1.5px solid var(--border);
  border-radius: 10px;
  font-size: 15px;
  font-family: inherit;
  background: #fafaf7;
  transition: border-color 0.15s, background 0.15s;
}
.field input:focus {
  outline: none;
  border-color: var(--navy);
  background: #fff;
}

.btn {
  width: 100%;
  padding: 14px 16px;
  border: none;
  border-radius: 10px;
  font-size: 15px;
  font-weight: 700;
  font-family: inherit;
  cursor: pointer;
  transition: transform 0.05s, box-shadow 0.15s;
  letter-spacing: 0.3px;
}
.btn-primary {
  background: var(--navy);
  color: var(--gold);
  box-shadow: 0 6px 16px rgba(27,50,102,0.22);
}
.btn-primary:hover:not(:disabled) {
  background: var(--navy-dark);
}
.btn-primary:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

.alert {
  padding: 12px 14px;
  border-radius: 10px;
  font-size: 14px;
  margin-bottom: 16px;
}
.alert-error {
  background: var(--red-soft);
  color: var(--red);
  border: 1px solid #fca5a5;
}

/* ─── COMO FUNCIONA ─── */
.passos {
  padding: 40px 24px 48px;
  max-width: 1000px;
  margin: 0 auto;
}
.sec-title {
  font-size: clamp(26px, 4vw, 32px);
  color: var(--navy-dark);
  text-align: center;
  margin-bottom: 28px;
}
.passos-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 18px;
}
.passo-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 26px 22px;
  text-align: left;
  position: relative;
}
.passo-num {
  width: 36px; height: 36px;
  border-radius: 50%;
  background: var(--navy);
  color: var(--gold);
  font-family: 'Fraunces', serif;
  font-size: 18px;
  font-weight: 600;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 14px;
}
.passo-card h3 {
  font-family: 'Fraunces', serif;
  font-size: 18px;
  color: var(--navy-dark);
  margin-bottom: 8px;
}
.passo-card p {
  font-size: 14px;
  line-height: 1.55;
  color: var(--text-muted);
  margin: 0;
}

/* ─── FAQ ─── */
.faq {
  padding: 40px 24px 64px;
  max-width: 820px;
  margin: 0 auto;
}
.faq-item {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 14px;
  margin-bottom: 14px;
  overflow: hidden;
  transition: box-shadow 0.15s;
}
.faq-item:hover { box-shadow: 0 4px 18px rgba(18,36,72,0.05); }
.faq-item[open] { box-shadow: 0 8px 28px rgba(18,36,72,0.08); }

.faq-item summary {
  cursor: pointer;
  list-style: none;
  padding: 20px 56px 20px 22px;
  font-size: 15.5px;
  font-weight: 600;
  color: var(--navy-dark);
  position: relative;
  user-select: none;
}
.faq-item summary::-webkit-details-marker { display: none; }
.faq-item summary::after {
  content: '+';
  position: absolute;
  right: 22px;
  top: 50%;
  transform: translateY(-50%);
  font-size: 26px;
  font-weight: 300;
  color: var(--gold);
  font-family: 'Fraunces', serif;
  line-height: 1;
  transition: transform 0.2s;
}
.faq-item[open] summary::after {
  content: '−';
  transform: translateY(-50%) rotate(0deg);
}
.faq-item summary strong { color: var(--navy); }

.faq-body {
  padding: 0 22px 22px;
  color: #4b5563;
  font-size: 14.5px;
  line-height: 1.65;
}
.faq-body p { margin: 0 0 12px; }
.faq-body ul { margin: 8px 0 14px; padding-left: 20px; }
.faq-body ul ul { margin-top: 6px; }
.faq-body li { margin-bottom: 6px; }
.faq-body li strong { color: var(--navy-dark); }
.faq-body code {
  background: var(--gold-light);
  padding: 2px 7px;
  border-radius: 4px;
  font-size: 13px;
  color: var(--navy-dark);
}
.faq-foot {
  border-top: 1px solid #f1ede2;
  padding-top: 12px;
  font-size: 13.5px;
  color: var(--text-muted);
  font-style: italic;
}

/* ─── RODAPÉ ─── */
.rodape {
  background: var(--navy-dark);
  color: rgba(255,255,255,0.7);
  text-align: center;
  padding: 28px 24px;
  font-size: 13px;
  line-height: 1.6;
}
.rodape-mute {
  font-size: 12px;
  color: rgba(255,255,255,0.45);
  margin-top: 6px;
}

/* ════════════════════════════════ */
/*           DASHBOARD              */
/* ════════════════════════════════ */
.shell {
  max-width: 1100px;
  margin: 0 auto;
  padding: 24px;
}

.topbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 28px;
  padding-bottom: 18px;
  border-bottom: 1px solid var(--border);
}

.topbar .who {
  display: flex;
  align-items: center;
  gap: 14px;
}

.brand-img-sm {
  display: block;
  width: 52px;
  height: 52px;
  border-radius: 12px;
  object-fit: contain;
  background: var(--navy-dark);
  padding: 6px;
}

/* Wrapper da logo do loteamento — acomoda logos coloridas com fundo claro */
.brand-lot {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 64px;
  height: 64px;
  border-radius: 14px;
  background: #ffffff;
  border: 1px solid var(--border);
  padding: 6px;
  box-shadow: 0 2px 6px rgba(27,50,102,.06);
  flex-shrink: 0;
  overflow: hidden;
}
.brand-lot img {
  max-width: 100%;
  max-height: 100%;
  object-fit: contain;
  display: block;
}
/* Variantes específicas por loteamento */
.brand-lot-gameleira,
.brand-lot-gameleiras {
  background: #fbf8ee;  /* tom creme que combina com a logo das Gameleiras */
}
.brand-lot-flamboyant {
  background: #ffffff;
}

.topbar .who .info {
  display: flex; flex-direction: column;
}
.topbar .who .info strong {
  font-family: 'Fraunces', serif;
  font-size: 17px;
  font-weight: 600;
  color: var(--navy-dark);
}
.topbar .who .info span {
  font-size: 12px;
  color: var(--text-muted);
  text-transform: uppercase;
  letter-spacing: 0.04em;
}

.btn-logout {
  background: transparent;
  border: 1.5px solid var(--border);
  color: var(--navy);
  padding: 8px 14px;
  border-radius: 8px;
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
}
.btn-logout:hover { background: var(--bg-card); }

.section-title {
  font-size: 20px;
  margin-bottom: 14px;
  color: var(--navy-dark);
}

.cards {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 14px;
  margin-bottom: 28px;
}

.card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 18px 18px 16px;
  position: relative;
  overflow: hidden;
}

.card .label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--text-muted);
}

.card .value {
  font-family: 'Fraunces', serif;
  font-size: 34px;
  font-weight: 600;
  margin: 8px 0 4px;
  color: var(--navy-dark);
  line-height: 1;
}

.card .sub {
  font-size: 13px;
  color: var(--text-muted);
}

.card.accent-gold .value { color: var(--gold-2); }
.card.accent-green .value { color: var(--green); }
.card.accent-amber .value { color: var(--amber); }
.card.accent-red .value { color: var(--red); }

.card.accent-gold { border-top: 3px solid var(--gold); }
.card.accent-green { border-top: 3px solid var(--green); }
.card.accent-amber { border-top: 3px solid var(--amber); }
.card.accent-red { border-top: 3px solid var(--red); }
.card.accent-blue { border-top: 3px solid var(--blue-dark); }

.panel {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 22px;
  margin-bottom: 22px;
}

.panel-head {
  display: flex; align-items: center; justify-content: space-between;
  flex-wrap: wrap; gap: 10px;
  margin-bottom: 14px;
}

.kvgrid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(180px, 1fr));
  gap: 14px;
}

.kv {
  display: flex; flex-direction: column;
}
.kv .k {
  font-size: 11px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--text-muted);
}
.kv .v {
  font-family: 'Fraunces', serif;
  font-size: 19px;
  font-weight: 600;
  color: var(--navy-dark);
}

.tabela {
  width: 100%;
  border-collapse: collapse;
  font-size: 14px;
}
.tabela th {
  text-align: left;
  font-size: 11px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: var(--text-muted);
  font-weight: 700;
  padding: 10px 12px;
  border-bottom: 1.5px solid var(--border);
}
.tabela td {
  padding: 12px;
  border-bottom: 1px solid #f1ede2;
}
.tabela tr:hover td { background: #fafaf7; }

.tag {
  display: inline-block;
  padding: 3px 9px;
  border-radius: 999px;
  font-size: 11px;
  font-weight: 600;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.tag-paid { background: var(--green-soft); color: var(--green); }
.tag-open { background: var(--blue-soft); color: var(--blue-dark); }
.tag-late { background: var(--red-soft); color: var(--red); }
.tag-other { background: #f3f4f6; color: var(--text-muted); }

.empty {
  padding: 30px;
  text-align: center;
  color: var(--text-muted);
  font-size: 14px;
}

.loading {
  position: fixed;
  inset: 0;
  background: rgba(245,243,238,0.88);
  display: grid;
  place-items: center;
  z-index: 50;
  backdrop-filter: blur(4px);
}
.loading-inner {
  display: flex; flex-direction: column; align-items: center; gap: 14px;
}
.spinner {
  width: 36px; height: 36px;
  border: 3px solid var(--border);
  border-top-color: var(--navy);
  border-radius: 50%;
  animation: spin 0.9s linear infinite;
}
@keyframes spin { to { transform: rotate(360deg); } }

.hidden { display: none !important; }

/* responsivo */
@media (max-width: 600px) {
  .acesso-card { padding: 28px 22px; }
  .hero { padding: 44px 20px 60px; }
  .topbar { flex-direction: column; align-items: flex-start; gap: 12px; }
  .card .value { font-size: 28px; }
  .tabela th, .tabela td { padding: 10px 8px; font-size: 13px; }
  .tabela th:nth-child(2), .tabela td:nth-child(2) { display: none; }
  .faq-item summary { padding: 18px 50px 18px 18px; font-size: 15px; }
  .faq-body { padding: 0 18px 18px; }
}

/* ════════════════════════════════════════════════ */
/*  MOBILE: tabelas de parcelas viram CARDS         */
/*  + densidade (situação 2-up, kvgrid 2-up)        */
/* ════════════════════════════════════════════════ */
@media (max-width: 600px) {
  /* ─ ordem mobile: situação + boleto ANTES, serviços DEPOIS ─ */
  #conteudo { display: flex; flex-direction: column; }
  #conteudo > * { order: 4; }                  /* bloco financeiro mantém a ordem-fonte */
  #conteudo > .alerta-rescisao { order: 1; }   /* alerta de inadimplência/quitação no topo */
  #conteudo > .srv-section { order: 8; }        /* cards de serviço vão pro fim */
  #conteudo > p { order: 9; }                   /* nota de rodapé por último */

  /* ─ densidade: cards de "Sua situação hoje" 2 por linha ─ */
  .cards { grid-template-columns: repeat(2, 1fr); gap: 10px; }
  .cards .card:nth-child(5) { grid-column: 1 / -1; }   /* "Restantes" ocupa a linha toda */
  /* Resumo financeiro: 4 valores em 2 colunas */
  .kvgrid { grid-template-columns: repeat(2, 1fr); gap: 12px; }
  /* Botão "Baixar relatório (PDF)" ocupa a largura quando quebra pra baixo do título */
  .panel-head #btn-relatorio { width: 100%; justify-content: center; }

  /* ─ tabela → cards: cada parcela vira um cartão empilhado ─ */
  .tabela-cards thead {                     /* esconde o cabeçalho (acessível p/ leitor de tela) */
    position: absolute; width: 1px; height: 1px;
    overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap;
  }
  .tabela-cards,
  .tabela-cards tbody,
  .tabela-cards tr,
  .tabela-cards td { display: block; width: 100%; }
  .tabela-cards tr {
    background: var(--bg-card);
    border: 1px solid var(--border);
    border-radius: 12px;
    padding: 6px 14px;
    margin-bottom: 12px;
  }
  .tabela-cards tr:hover td { background: transparent; }   /* mata o hover de linha no toque */
  .tabela-cards td {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 14px;
    border: none;
    border-bottom: 1px solid #f1ede2;
    padding: 9px 0;
    text-align: right;
    font-size: 13.5px;
  }
  .tabela-cards td:last-child { border-bottom: none; }
  .tabela-cards td::before {                /* rótulo da coluna à esquerda de cada valor */
    content: attr(data-label);
    flex: 0 0 auto;
    text-align: left;
    font-size: 11px; font-weight: 700;
    letter-spacing: 0.06em; text-transform: uppercase;
    color: var(--text-muted);
  }
  .tabela-cards td:first-child {            /* Nº da parcela = "título" do cartão */
    font-family: 'Fraunces', Georgia, serif;
    font-size: 15px; font-weight: 600; color: var(--navy-dark);
  }
  /* linha do documento: botão ocupa o cartão inteiro; some quando não há boleto */
  .tabela-cards td.td-acao { display: block; padding: 12px 0 4px; }
  .tabela-cards td.td-acao::before { display: none; }
  .tabela-cards td.td-acao:has(.acao-vazio) { display: none; }
  .tabela-cards td.td-acao .btn-doc {
    width: 100%; justify-content: center;
    padding: 11px 16px; font-size: 13.5px;
  }
  .tabela-cards td.td-acao .btn-doc svg { display: inline-block; }   /* há espaço agora */
}

/* ════════════════════════════════════════════════ */
/*  SERVIÇOS DO CONTRATO — 1975 OFFICE              */
/*  Cards em navy escuro com dourado, auto-contidos  */
/* ════════════════════════════════════════════════ */
.srv-section {
  margin: 8px 0 32px;
}

.srv-section-head {
  text-align: left;
  margin-bottom: 22px;
  padding: 0 4px;
}
.srv-eyebrow {
  display: inline-block;
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 3.5px;
  text-transform: uppercase;
  color: var(--gold-2);
  margin-bottom: 6px;
}
.srv-section-title {
  font-family: 'Fraunces', Georgia, serif;
  font-weight: 600;
  font-size: 28px;
  line-height: 1.1;
  letter-spacing: -0.02em;
  color: var(--navy-dark);
  margin: 0 0 6px;
}
.srv-section-head p,
.srv-section-head .srv-subtitle {
  margin: 0;
  font-size: 14px;
  color: var(--text-muted);
}
.srv-divider { display: none; }   /* removido — não combinava */

/* Grid responsivo: 3 colunas no desktop, empilha no mobile */
.srv-grid {
  display: grid !important;
  grid-template-columns: repeat(3, 1fr);
  gap: 18px;
}
@media (max-width: 960px) {
  .srv-grid { grid-template-columns: repeat(2, 1fr); }
}
@media (max-width: 620px) {
  .srv-grid { grid-template-columns: 1fr; }
}

/* ─── Card individual em navy escuro ─── */
.srv-card,
a.srv-card {
  position: relative;
  display: flex !important;
  flex-direction: column;
  align-items: flex-start;
  padding: 28px 24px 24px;
  background: linear-gradient(180deg, var(--navy-dark) 0%, var(--navy) 100%);
  border: 1px solid rgba(201,168,76,.25);
  border-radius: 16px;
  text-align: left;
  text-decoration: none !important;
  cursor: pointer;
  font-family: inherit;
  color: #fff !important;
  width: 100%;
  min-height: 240px;
  box-sizing: border-box;
  transition: transform .22s ease, border-color .22s, box-shadow .22s;
  overflow: hidden;
  isolation: isolate;
}
/* Brilho dourado decorativo no canto */
.srv-card::after {
  content: "";
  position: absolute;
  top: -40px; right: -40px;
  width: 140px; height: 140px;
  background: radial-gradient(circle, rgba(201,168,76,.22) 0%, transparent 70%);
  pointer-events: none;
  z-index: 0;
}
.srv-card > * { position: relative; z-index: 1; }

.srv-card:hover {
  transform: translateY(-4px);
  border-color: var(--gold);
  box-shadow: 0 14px 32px rgba(18,36,72,.28);
}
.srv-card:focus-visible {
  outline: 2px solid var(--gold);
  outline-offset: 3px;
}

/* Ícone — círculo dourado outline */
.srv-card-icon {
  width: 52px; height: 52px;
  display: flex !important;
  align-items: center;
  justify-content: center;
  background: transparent;
  color: var(--gold);
  border: 1.5px solid rgba(201,168,76,.55);
  border-radius: 50%;
  margin-bottom: 18px;
  transition: background .22s, color .22s, border-color .22s;
  flex-shrink: 0;
}
.srv-card:hover .srv-card-icon {
  background: var(--gold);
  color: var(--navy-dark);
  border-color: var(--gold);
}

/* Título serifado branco */
.srv-card .srv-card-title,
.srv-card h3.srv-card-title {
  font-family: 'Fraunces', Georgia, serif !important;
  font-weight: 600;
  font-size: 20px;
  line-height: 1.2;
  color: #fff !important;
  margin: 0 0 10px;
  letter-spacing: -0.015em;
  text-decoration: none;
}

/* Descrição em cinza claro */
.srv-card .srv-card-desc,
.srv-card p.srv-card-desc {
  margin: 0 0 22px;
  font-size: 13.5px;
  line-height: 1.55;
  color: rgba(255,255,255,.72) !important;
  flex: 1;
  text-decoration: none;
  font-family: 'Manrope', system-ui, sans-serif;
}

/* Pílula dourada — igual landing "Acessar minha situação" */
.srv-card .srv-card-link,
.srv-card span.srv-card-link {
  display: inline-flex !important;
  align-items: center;
  gap: 8px;
  padding: 10px 20px;
  background: var(--gold) !important;
  color: var(--navy-dark) !important;
  border-radius: 100px;
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.2px;
  text-decoration: none !important;
  transition: background .2s, gap .2s, box-shadow .2s;
  align-self: flex-start;
}
.srv-card .srv-card-link svg { transition: transform .2s; }
.srv-card:hover .srv-card-link {
  background: #d8b657 !important;
  gap: 12px;
  box-shadow: 0 6px 16px rgba(201,168,76,.32);
}
.srv-card:hover .srv-card-link svg { transform: translateX(3px); }

@media (max-width: 620px) {
  .srv-section-title { font-size: 24px; }
  .srv-card { padding: 24px 20px 20px; min-height: 210px; }
  .srv-card-title { font-size: 18px; }
}

/* ─── Modal genérico ─── */
.modal {
  position: fixed; inset: 0;
  background: rgba(18, 36, 72, .55);
  display: flex; align-items: center; justify-content: center;
  padding: 16px;
  z-index: 1000;
  animation: modal-fade .15s ease;
}
@keyframes modal-fade { from { opacity: 0; } to { opacity: 1; } }
.modal-box {
  background: var(--bg-card);
  border-radius: 16px;
  width: 100%;
  max-width: 560px;
  max-height: 90vh;
  overflow: hidden;
  display: flex; flex-direction: column;
  box-shadow: 0 20px 60px rgba(0,0,0,.3);
}
.modal-head {
  display: flex; align-items: center; justify-content: space-between;
  padding: 18px 22px;
  border-bottom: 1px solid var(--border);
}
.modal-head h3 { font-size: 19px; color: var(--navy); }
.modal-close {
  background: none; border: 0; font-size: 28px; line-height: 1;
  cursor: pointer; color: var(--text-muted); padding: 0 4px;
}
.modal-close:hover { color: var(--red); }
.modal-body { padding: 20px 22px; overflow-y: auto; }

/* ─── Visualizador de documento (boleto/comprovante/relatório) ─── */
#modal-doc .modal-box { max-width: 680px; }
#doc-modal-sub { color: var(--text-muted); font-size: 13.5px; margin: 0 0 14px; }
.doc-preview {
  border: 1px solid var(--border);
  border-radius: 10px;
  overflow: hidden;
  margin-bottom: 16px;
  background: #f6f8fc;
}
.doc-iframe { width: 100%; height: 58vh; max-height: 520px; border: 0; display: block; }
.doc-actions { display: flex; gap: 10px; justify-content: center; flex-wrap: wrap; }
.doc-actions .btn-primary,
.doc-actions .btn-secondary { min-width: 160px; text-align: center; }

.info-box {
  background: var(--gold-light);
  border-left: 4px solid var(--gold);
  border-radius: 10px;
  padding: 14px 16px;
  margin-bottom: 18px;
  font-size: 13.5px;
  line-height: 1.55;
}
.info-box strong { color: var(--navy); display: block; margin-bottom: 6px; font-size: 14px; }
.info-box ol { margin: 0; padding-left: 20px; }
.info-box ol li { margin-bottom: 4px; }
.info-box .muted { color: var(--text-muted); font-size: 12.5px; margin: 10px 0 0; }

/* ─── Formulário ─── */
.form-grid {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 12px 14px;
}
.form-grid label {
  display: flex; flex-direction: column; gap: 6px;
  font-size: 12.5px; font-weight: 600; color: var(--navy);
}
.form-grid .span-2 { grid-column: 1 / -1; }
.form-grid input, .form-grid textarea {
  font-family: inherit; font-size: 14px;
  padding: 10px 12px;
  border: 1.3px solid var(--border);
  border-radius: 9px;
  background: #fafaf6;
  color: var(--text);
  transition: border-color .15s;
}
.form-grid input:focus, .form-grid textarea:focus {
  outline: none; border-color: var(--gold); background: #fff;
}
.form-grid textarea { resize: vertical; min-height: 70px; }

.form-actions {
  display: flex; gap: 10px; justify-content: flex-end; margin-top: 8px;
}
.btn-primary, .btn-secondary {
  font-family: inherit; font-weight: 600; font-size: 14px;
  padding: 11px 22px;
  border-radius: 9px; cursor: pointer;
  border: 1.5px solid transparent;
  text-decoration: none; display: inline-block;
  transition: all .15s;
}
.btn-primary {
  background: var(--navy); color: #fff;
}
.btn-primary:hover { background: var(--navy-soft); }
.btn-primary:disabled { opacity: .6; cursor: wait; }
.btn-secondary {
  background: transparent; color: var(--navy); border-color: var(--border);
}
.btn-secondary:hover { border-color: var(--navy); }

.form-msg {
  font-size: 13.5px; padding: 10px 14px; border-radius: 8px;
  margin-top: 6px;
}
.form-msg.ok { background: var(--green-soft); color: #166534; border: 1px solid #86efac; }
.form-msg.err { background: var(--red-soft); color: #991b1b; border: 1px solid #fca5a5; }

@media (max-width: 520px) {
  .form-grid { grid-template-columns: 1fr; }
  .form-grid .span-2 { grid-column: 1; }
  .modal-box { max-height: 95vh; }
}

/* ─── Link compartilhável (transferência) ─── */
.lbl-link {
  display: block; font-size: 12.5px; font-weight: 600;
  color: var(--navy); margin-bottom: 6px;
}
.link-row {
  display: flex; gap: 8px; margin-bottom: 12px;
}
.link-row input {
  flex: 1; font-family: 'Manrope', monospace; font-size: 12.5px;
  padding: 11px 12px; border: 1.3px solid var(--border); border-radius: 9px;
  background: #fafaf6; color: var(--text);
}
.link-row input:focus { outline: none; border-color: var(--gold); background: #fff; }
.link-actions {
  display: flex; gap: 10px; justify-content: center; flex-wrap: wrap;
}
.link-actions .btn-secondary { font-size: 13.5px; padding: 9px 16px; }

/* ════════════════════════════════════════════════ */
/*  ALERTA DE INADIMPLÊNCIA / RISCO DE RESCISÃO    */
/* ════════════════════════════════════════════════ */
.alerta-rescisao {
  display: flex;
  align-items: stretch;
  gap: 18px;
  margin: 4px 0 24px;
  padding: 22px 24px;
  border-radius: 16px;
  border: 1px solid transparent;
  position: relative;
  overflow: hidden;
  animation: alerta-aparece .35s cubic-bezier(.2,.8,.2,1);
}
@keyframes alerta-aparece {
  from { opacity: 0; transform: translateY(-8px); }
  to { opacity: 1; transform: translateY(0); }
}

/* Nível ATENÇÃO — dourado/âmbar */
.alerta-rescisao.alerta-atencao {
  background: linear-gradient(180deg, #fff6d8 0%, #fef0c5 100%);
  border-color: #e6c466;
  color: #6b4d0c;
  box-shadow: 0 4px 14px rgba(230,196,102,.18);
}
.alerta-rescisao.alerta-atencao .alerta-icone { color: #b48717; }
.alerta-rescisao.alerta-atencao .alerta-btn {
  background: #b48717; color: #fff;
}
.alerta-rescisao.alerta-atencao .alerta-btn:hover { background: #946d11; }
.alerta-rescisao.alerta-atencao .alerta-num { color: #b48717; }

/* Nível CRÍTICO — vermelho */
.alerta-rescisao.alerta-critico {
  background: linear-gradient(180deg, #fee9e9 0%, #fcd9d9 100%);
  border-color: #ea7777;
  color: #7a1a1a;
  box-shadow: 0 6px 20px rgba(234,119,119,.25);
  position: relative;
}
.alerta-rescisao.alerta-critico::before {
  content: "";
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--red), #fa5252, var(--red));
  background-size: 200% 100%;
  animation: alerta-pulse 2.5s linear infinite;
}
@keyframes alerta-pulse {
  0% { background-position: 0% 0; }
  100% { background-position: 200% 0; }
}
.alerta-rescisao.alerta-critico .alerta-icone { color: var(--red); }
.alerta-rescisao.alerta-critico .alerta-btn {
  background: var(--red); color: #fff;
}
.alerta-rescisao.alerta-critico .alerta-btn:hover { background: #b91c1c; }
.alerta-rescisao.alerta-critico .alerta-num { color: var(--red); }

/* Ícone */
.alerta-icone {
  flex: 0 0 48px;
  display: flex; align-items: flex-start; justify-content: center;
  padding-top: 2px;
}

/* Conteúdo central */
.alerta-conteudo { flex: 1; min-width: 0; }
.alerta-conteudo strong {
  display: block;
  font-family: 'Fraunces', Georgia, serif;
  font-size: 19px;
  font-weight: 600;
  margin-bottom: 6px;
  letter-spacing: -0.01em;
  color: inherit;
}
.alerta-conteudo p {
  margin: 0 0 12px;
  font-size: 13.5px;
  line-height: 1.55;
  color: inherit;
  opacity: .92;
}

/* Contador X / Y parcelas */
.alerta-contador {
  display: inline-flex;
  align-items: baseline;
  gap: 5px;
  padding: 7px 14px;
  background: rgba(255,255,255,.6);
  border-radius: 100px;
  font-size: 13px;
  font-weight: 600;
}
.alerta-num {
  font-family: 'Fraunces', Georgia, serif;
  font-size: 22px;
  font-weight: 700;
  line-height: 1;
}
.alerta-sep, .alerta-lim {
  font-size: 14px;
  opacity: .65;
}
.alerta-lim {
  font-weight: 700;
}
.alerta-label {
  font-size: 12px;
  margin-left: 5px;
  opacity: .75;
}

/* Botão CTA */
.alerta-acoes {
  display: flex;
  align-items: center;
  flex-shrink: 0;
}
.alerta-btn {
  font-family: inherit;
  font-weight: 700;
  font-size: 13.5px;
  padding: 12px 22px;
  border-radius: 100px;
  border: none;
  cursor: pointer;
  transition: background .2s, transform .15s, box-shadow .2s;
  white-space: nowrap;
  letter-spacing: 0.2px;
}
.alerta-btn:hover { transform: translateY(-1px); }
.alerta-btn:active { transform: translateY(0); }

/* Mobile */
@media (max-width: 720px) {
  .alerta-rescisao {
    flex-direction: column;
    align-items: stretch;
    padding: 20px 18px;
    gap: 14px;
  }
  .alerta-icone { flex-basis: auto; justify-content: flex-start; }
  .alerta-conteudo strong { font-size: 17px; }
  .alerta-btn { width: 100%; }
}

/* ════════════════════════════════════════════════ */
/*  TIMELINE DAS SOLICITAÇÕES (CLIENTE)             */
/* ════════════════════════════════════════════════ */
.solicit-lista {
  display: flex; flex-direction: column;
  gap: 20px;
  padding: 16px;
}
.solicit-card {
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 14px;
  padding: 22px 22px 18px;
  transition: border-color .15s;
}
.solicit-card:hover { border-color: rgba(201,168,76,.4); }

.solicit-head { margin-bottom: 14px; }
.solicit-tag {
  display: inline-block;
  font-size: 10.5px; font-weight: 700; letter-spacing: 1.5px;
  text-transform: uppercase;
  padding: 4px 10px;
  border-radius: 100px;
  margin-bottom: 8px;
}
.solicit-tag.tag-azul    { background: var(--blue-soft); color: var(--blue-dark); }
.solicit-tag.tag-dourado { background: #fef3c7; color: #92400e; }
.solicit-tag.tag-verde   { background: var(--green-soft); color: #166534; }
.solicit-head h4 {
  font-family: 'Fraunces', Georgia, serif;
  font-size: 19px;
  font-weight: 600;
  color: var(--navy-dark);
  margin: 0 0 4px;
  letter-spacing: -.01em;
}
.solicit-meta {
  margin: 0;
  font-size: 12.5px;
  color: var(--text-muted);
}

.solicit-msg {
  position: relative;
  padding: 14px 16px;
  background: var(--gold-light);
  border-left: 3px solid var(--gold);
  border-radius: 8px;
  margin-bottom: 16px;
}
.solicit-msg-de {
  display: block;
  font-size: 10.5px;
  font-weight: 700;
  letter-spacing: 1.5px;
  text-transform: uppercase;
  color: var(--gold-2);
  margin-bottom: 4px;
}
.solicit-msg p {
  margin: 0;
  font-size: 13.5px;
  line-height: 1.5;
  color: var(--navy-dark);
}
.solicit-msg-data {
  display: block;
  font-size: 11px;
  color: var(--text-muted);
  margin-top: 6px;
}

/* Timeline vertical */
.solicit-timeline {
  list-style: none;
  margin: 0;
  padding: 0;
  position: relative;
}
.solicit-timeline::before {
  content: "";
  position: absolute;
  top: 18px; bottom: 18px;
  left: 11px;
  width: 2px;
  background: linear-gradient(180deg, var(--gold) 0%, var(--border) 100%);
  z-index: 0;
}
.solicit-etapa {
  display: flex; gap: 14px;
  position: relative;
  padding: 8px 0;
  z-index: 1;
}
.solicit-bolinha {
  flex: 0 0 24px;
  width: 24px; height: 24px;
  display: flex; align-items: center; justify-content: center;
  background: var(--bg-card);
  border: 2px solid currentColor;
  border-radius: 50%;
  font-size: 14px;
  line-height: 1;
  z-index: 2;
}
.etapa-verde   .solicit-bolinha { color: var(--green); background: #dcfce7; }
.etapa-dourado .solicit-bolinha { color: var(--gold-2); background: #fef3c7; }
.etapa-cinza   .solicit-bolinha { color: #9ca3af; background: var(--bg-card); }
.solicit-etapa-body {
  flex: 1; min-width: 0;
  padding-top: 1px;
}
.solicit-etapa strong {
  display: block;
  font-size: 14px;
  color: var(--navy-dark);
  font-weight: 600;
  margin-bottom: 2px;
}
.etapa-cinza strong { color: var(--text-muted); }
.solicit-etapa-obs {
  margin: 4px 0 4px;
  font-size: 12.5px;
  line-height: 1.5;
  color: var(--text);
  background: #fafaf7;
  padding: 6px 10px;
  border-radius: 6px;
  border-left: 2px solid var(--gold);
}
.solicit-etapa-data {
  display: block;
  font-size: 11px;
  color: var(--text-muted);
}

@media (max-width: 600px) {
  .solicit-card { padding: 18px 16px 16px; }
  .solicit-head h4 { font-size: 17px; }
}

/* ════════════════════════════════════════════════ */
/*  OUTROS SERVIÇOS (cards secundários)             */
/* ════════════════════════════════════════════════ */
.outros-titulo {
  font-family: 'Manrope', sans-serif;
  font-weight: 700;
  font-size: 11.5px;
  letter-spacing: 2.5px;
  text-transform: uppercase;
  color: var(--gold-2);
  margin: 26px 4px 12px;
}
.outros-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
  gap: 10px;
}
.outros-card {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 16px;
  background: var(--bg-card);
  border: 1px solid var(--border);
  border-radius: 12px;
  cursor: pointer;
  text-align: left;
  font-family: inherit;
  font-size: 13.5px;
  font-weight: 600;
  color: var(--navy-dark);
  transition: border-color .15s, transform .15s, box-shadow .15s, background .15s;
}
.outros-card:hover {
  border-color: var(--gold);
  background: #fffdf6;
  transform: translateY(-2px);
  box-shadow: 0 6px 16px rgba(27,50,102,.08);
}
.outros-card svg {
  flex: 0 0 22px;
  color: var(--gold-2);
}
.outros-card:hover svg { color: var(--navy); }

/* ════════════════════════════════════════════════ */
/*  BOTÕES DE DOCUMENTO (boleto/comprovante)        */
/* ════════════════════════════════════════════════ */
.td-acao {
  text-align: right;
  white-space: nowrap;
}
.btn-doc {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  padding: 6px 12px;
  font-family: inherit;
  font-size: 12.5px;
  font-weight: 700;
  border-radius: 100px;
  border: none;
  cursor: pointer;
  transition: background .15s, transform .1s, box-shadow .15s;
  letter-spacing: 0.2px;
}
.btn-doc:hover:not(:disabled) {
  transform: translateY(-1px);
}
.btn-doc:disabled { opacity: .6; cursor: wait; }
.btn-boleto {
  background: var(--gold);
  color: var(--navy-dark);
}
.btn-boleto:hover:not(:disabled) {
  background: #d8b657;
  box-shadow: 0 4px 12px rgba(201,168,76,.3);
}
.btn-recibo {
  background: var(--green-soft);
  color: #166534;
  border: 1px solid #86efac;
}
.btn-recibo:hover:not(:disabled) {
  background: #bbf7d0;
}
.acao-vazio {
  color: var(--text-muted);
  font-size: 12px;
}

@media (max-width: 600px) {
  .btn-doc { padding: 5px 10px; font-size: 11.5px; }
  .btn-doc svg { display: none; }
}

/* ────── Banner CONTRATO QUITADO (celebrativo, verde) ────── */
.alerta-rescisao.alerta-quitado {
  background: linear-gradient(180deg, #d4f6e0 0%, #b9eecc 100%);
  border-color: #4ade80;
  color: #14532d;
  box-shadow: 0 6px 20px rgba(74,222,128,.25);
}
.alerta-rescisao.alerta-quitado::before {
  content: "";
  position: absolute;
  top: 0; left: 0; right: 0;
  height: 4px;
  background: linear-gradient(90deg, var(--green), #34d399, var(--green));
  background-size: 200% 100%;
  animation: alerta-pulse 3s linear infinite;
}
.alerta-rescisao.alerta-quitado .alerta-icone { color: #15803d; }
.alerta-rescisao.alerta-quitado .alerta-btn {
  background: #15803d;
  color: #fff;
}
.alerta-rescisao.alerta-quitado .alerta-btn:hover {
  background: #14532d;
}

/* Estado "já solicitado" dos cards de serviços secundários */
.outros-card[data-ja-solicitado="1"],
.outros-card-solicitado {
  background: #f0fdf4;
  border-color: #86efac;
  cursor: pointer;
  color: var(--green);
}
.outros-card[data-ja-solicitado="1"]:hover,
.outros-card-solicitado:hover {
  background: #dcfce7;
  transform: none;
  border-color: var(--green);
  box-shadow: 0 4px 12px rgba(22,163,74,.15);
}
.outros-card[data-ja-solicitado="1"] svg {
  color: var(--green);
}
.outros-card[data-ja-solicitado="1"] span {
  color: var(--navy-dark);
}

/* ════════════════════════════════════════════════ */
/*  POLISH MOBILE + ACESSIBILIDADE (cliente leigo)   */
/* ════════════════════════════════════════════════ */

/* Foco de teclado visível em tudo que é focável */
:where(a, button, input, select, textarea, summary, [tabindex]):focus-visible {
  outline: 2px solid var(--navy) !important;
  outline-offset: 2px;
}

/* Dourado legível como TEXTO sobre fundo claro (o --gold puro reprova AA) */
:root { --gold-ink: #8a6d1f; }
.srv-eyebrow, .outros-titulo { color: var(--gold-ink); }

/* Tags de situação com contraste AA — "Em atraso" é a info mais sensível */
.tag { font-size: 12px; }
.tag-late { background: #fde7e7; color: #b91c1c; }
.tag-paid { background: #dcfce7; color: #166534; }

/* Respeita quem reduz animações: para de pulsar os banners */
@media (prefers-reduced-motion: reduce) {
  .alerta-rescisao::before { animation: none !important; }
  html { scroll-behavior: auto; }
}

@media (max-width: 600px) {
  /* Inputs com 16px no celular — abaixo disso o iOS dá zoom e a tela "pula" */
  .field input,
  .form-grid input, .form-grid textarea,
  .link-row input { font-size: 16px; }

  /* Alvos de toque ≥ 44px nas ações principais */
  .btn-logout { min-height: 44px; display: inline-flex; align-items: center; }
  .modal-close { width: 44px; height: 44px; display: flex; align-items: center; justify-content: center; }
  .btn-doc { min-height: 40px; padding: 9px 14px; font-size: 13px; }
  .outros-card { min-height: 48px; }

  /* Cards de serviço menos altos (menos rolagem no telefone) */
  .srv-card { min-height: 0; }
}

/* ════════════════════════════════════════════════ */
/*  MURAL DE AVISOS + FALE COM A GENTE (feedback)    */
/* ════════════════════════════════════════════════ */

/* — Banner de avisos — */
.avisos-wrap { display: flex; flex-direction: column; gap: 8px; margin: 0 0 16px; }
.page-landing .avisos-wrap { margin: 0; }
.aviso-banner {
  display: flex; align-items: flex-start; gap: 12px;
  padding: 13px 18px; border-left: 5px solid var(--navy);
  background: #eef2fb; color: #1e2b46; font-size: 14px; line-height: 1.45;
}
.shell .aviso-banner, #conteudo .aviso-banner { border-radius: 12px; }
.aviso-ico { font-size: 19px; line-height: 1.3; flex: 0 0 auto; }
.aviso-txt { display: flex; flex-direction: column; gap: 2px; }
.aviso-txt strong { font-weight: 700; }
.aviso-txt span { opacity: .92; }
.aviso-info    { background: #eef2fb; color: #1e2b46; border-left-color: var(--navy); }
.aviso-aviso   { background: var(--amber-soft); color: #92400e; border-left-color: var(--amber); }
.aviso-critico { background: var(--red-soft); color: #991b1b; border-left-color: var(--red); }

/* — Caixa "Fale com a gente" (dashboard) — */
.fb-box {
  display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
  background: var(--bg-card); border: 1px solid var(--border); border-radius: 14px;
  padding: 18px 22px; margin: 22px 0 0;
}
.fb-box-txt { display: flex; flex-direction: column; gap: 3px; }
.fb-box-txt strong { font-size: 15.5px; color: var(--navy-dark); }
.fb-box-txt span { font-size: 13.5px; color: var(--text-muted); }
.fb-box-btn {
  flex: 0 0 auto; background: var(--navy); color: #fff; border: none; border-radius: 10px;
  padding: 12px 20px; font-family: inherit; font-size: 14.5px; font-weight: 700; cursor: pointer;
  transition: background .15s;
}
.fb-box-btn:hover { background: var(--navy-dark); }

/* — Link "Avise a gente" (rodapé do login) — */
.rodape-link {
  background: none; border: none; padding: 0; cursor: pointer;
  font-family: inherit; font-size: inherit; font-weight: 700;
  color: var(--gold-2); text-decoration: underline;
}

/* — Modal de feedback — */
.fb-modal-ov {
  position: fixed; inset: 0; z-index: 2000; background: rgba(10,18,32,.55); display: none;
  align-items: flex-start; justify-content: center; padding: 26px 14px; overflow-y: auto;
}
.fb-modal-ov.aberto { display: flex; }
.fb-modal {
  background: var(--bg-card); border-radius: 16px; width: 100%; max-width: 480px;
  box-shadow: 0 16px 50px rgba(0,0,0,.32); overflow: hidden;
}
.fb-head {
  display: flex; align-items: flex-start; justify-content: space-between; gap: 12px;
  background: var(--navy); color: #fff; padding: 18px 22px;
}
.fb-head h3 { font-family: 'Fraunces', Georgia, serif; font-size: 19px; margin: 0; }
.fb-sub { font-size: 12.5px; color: rgba(255,255,255,.78); margin: 3px 0 0; }
.fb-x { background: none; border: none; color: #fff; font-size: 26px; line-height: 1; cursor: pointer; opacity: .85; }
.fb-x:hover { opacity: 1; }
.fb-form { padding: 18px 22px 22px; display: flex; flex-direction: column; gap: 13px; }
.fb-label { display: flex; flex-direction: column; gap: 5px; font-size: 13px; font-weight: 600; color: var(--navy-dark); }
.fb-input {
  font-family: inherit; font-size: 15px; color: var(--navy-dark);
  padding: 11px 13px; border: 1.5px solid var(--border); border-radius: 9px; background: #fff;
  width: 100%; box-sizing: border-box;
}
.fb-input:focus { outline: none; border-color: var(--gold); }
textarea.fb-input { resize: vertical; min-height: 84px; }
.fb-contato-wrap { display: flex; flex-direction: column; gap: 13px; }
.fb-msg { font-size: 13.5px; padding: 10px 12px; border-radius: 8px; }
.fb-msg-ok  { background: var(--green-soft); color: #166534; }
.fb-msg-err { background: var(--red-soft); color: #991b1b; }
.fb-acoes { display: flex; align-items: center; justify-content: space-between; gap: 12px; flex-wrap: wrap; }
.fb-wpp { display: inline-flex; align-items: center; gap: 6px; color: #128c4a; font-weight: 700; font-size: 14px; text-decoration: none; }
.fb-wpp:hover { text-decoration: underline; }
.fb-enviar {
  background: var(--navy); color: #fff; border: none; border-radius: 10px;
  padding: 12px 24px; font-family: inherit; font-size: 15px; font-weight: 700; cursor: pointer;
}
.fb-enviar:hover:not(:disabled) { background: var(--navy-dark); }
.fb-enviar:disabled { opacity: .7; cursor: wait; }

@media (max-width: 560px) {
  .fb-box { flex-direction: column; align-items: stretch; }
  .fb-box-btn { width: 100%; }
  .fb-acoes { flex-direction: column-reverse; align-items: stretch; }
  .fb-acoes .fb-enviar, .fb-acoes .fb-wpp { width: 100%; text-align: center; justify-content: center; }
  .fb-input { font-size: 16px; }
}